Privacy Policy
Onsite Wire & Cable LLC
Effective Date: October 29, 2026
Onsite Wire & Cable LLC (“Onsite Wire & Cable,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products, or communicating with our team.
1. Information We Collect
We may collect the following personal information:
- Name and company name
- Email address and telephone number
- Business address and shipping information
- Product inquiries, quotations, and order details
- Information submitted through website contact forms
- SMS communications and messaging preferences
- Website usage information and IP addresses
2. How We Use Your Information
We use personal information to:
- Respond to customer inquiries and requests for quotations.
- Process orders and coordinate deliveries.
- Provide product availability and shipping updates.
- Communicate with customers regarding purchases and services.
- Provide customer support.
- Improve our website and business operations.
- Comply with applicable legal requirements.
3. Information Sharing
We do not sell or rent personal information.
We may share necessary customer information with trusted service providers, including shipping companies, payment processors, technology providers, and communication platforms, solely to support our business operations.
SMS consent is not shared with third parties or affiliates.
We do not share SMS opt-in information or consent with third parties or affiliates for marketing or promotional purposes.
4. SMS Communications
Customers who consent to receive SMS messages from Onsite Wire & Cable may receive messages regarding quotations, product availability, order confirmations, shipping updates, delivery coordination, and customer service.
Message frequency varies based on customer interactions.
Message and data rates may apply.
Customers may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us at (248) 987-1132.
SMS participation is voluntary and is not required to purchase products or services.
5. Data Security
We take reasonable administrative and technical measures to protect customer information against unauthorized access, disclosure, alteration, or misuse.
6. Data Retention
We retain personal information only as long as reasonably necessary to fulfill business purposes, maintain customer relationships, and comply with applicable legal obligations.
7. Your Privacy Choices
Customers may request updates or corrections to their personal information or contact us with questions regarding how their information is used.
Customers may opt out of SMS communications at any time by replying STOP.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on our website with an updated effective date.
9. Contact Information
Onsite Wire & Cable LLC
42150 Mound Road
Sterling Heights, MI 48314
Phone: (248) 987-1132
Website: www.onsitewire.com